- Youngest BSA in the East & West Midlands — delivered a force-wide Case Management System replacement across 20+ JAD workshops to 2,000+ daily users; achieved 95% first-pass UAT rate and 100% stakeholder sign-off
- Led GoodSAM digital emergency response platform rollout across three Agile phases — reduced deployment times from 30–35 hours to 14 hours and onboarded 1,200+ users
- Managed Airbus vendor engagement for police and fire mobilisation software — coordinated procurement, requirements, and delivery milestones across internal and external stakeholders
- Directed Azure Digital Forensics environment migration for 49 staff and 120 devices — cut IT support tickets by 35%
- Governed 20,000+ legacy police records data migration across a 3-vendor procurement process
- Authored the 3-year Digital Forensics programme renewal business case, presented directly to Chief Officers
- Led Tenable vulnerability management tool procurement — requirements definition through contract award
Agile / ScrumJAD WorkshopsAzureRequirements EngineeringUATVendor ManagementBCPProcurementStakeholder Management